Privacy Policy

Last updated: May 16, 2025

Welcome to CodersWire (“we,” “us,” “our”). We are committed to protecting your privacy and handling your personal data in a transparent manner. This Privacy Policy describes:

1. Who we are and what we do?
2. What personal data we collect and the reasons we collect it?
3. How we use, share, and store your data?
4. Your rights under various privacy laws?
5. Our security measures and data-retention practices?
6. How to contact us and update your preferences?

By visiting our website, using our services, or communicating with our team, you consent to the practices set forth in this Policy.

CodersWire, Inc. is incorporated in the United States with our principal office located in California and a development center in Lahore, Pakistan. We specialize in custom software development, quality engineering, DevOps automation, and AI/ML solutions for enterprises across industries.

• Website: www.coderswire.com
• Email (Privacy): privacy@coderswire.com
• Development Center: Lahore, Pakistan

3.1 Data You Provide Directly

When you interact with us—via forms, emails, calls, or meetings—you may share:

• Contact information: Your name, business email, phone number, company name, postal address.
• Professional details: Role, department, organization size, project requirements.
• Communications content: Messages, attachments, meeting notes, support requests, feedback.
• Event registrations: Attendee information for webinars, workshops, and conferences.

Purpose: To respond to inquiries, provide quotes, deliver services, and maintain business relationships.

3.2 Data Collected Automatically

As you navigate our website, we automatically log:

• Usage data: Pages viewed, time spent, bounce rates, scroll depth, click paths.
• Technical data: IP address, browser type and version, device model, operating system, screen resolution.
• Performance & error logs: Page-load times, JavaScript or network errors, failed API calls.

Purpose: To monitor site performance, diagnose issues, improve content, and optimize user experience.

3.3 Server-Side Tag Management & Audience Segmentation

In addition to client-side cookies, we implement a server-side tag-management system that logs anonymous, visit-level events even if you block cookies:

• Page and resource requests (URLs, timestamps).
• Referrer URLs and UTM parameters for campaign attribution.
• Non-identifying visitor tokens to group sessions into audience segments (e.g., “Whitepaper Downloaders,” “Pricing Page Visitors”).

We do not collect any personal identifiers via server-side tags. These segments help us deliver relevant content and ads when you later consent to share your contact details.

3.4 Third-Party and Publicly Available Data

We may supplement your profile with:

• Geolocation derived from your IP address to display localized content, pricing, or event information.
• Public business information (industry, revenue range) from reputable directories when you request outreach or research.
• Social media handles if you share them to connect or follow our company updates.

Purpose: To tailor our communication, marketing, and service proposals.

We process your information to fulfill our contractual obligations, comply with legal requirements, and pursue our legitimate business interests:

Responding to Inquiries & Support

• Provide timely quotes, project proposals, technical consultations, and customer service.
• Maintain records of communications to ensure continuity and quality of support.

Delivering & Enhancing Services

• Manage project tasks, sprint backlogs, testing, deployments, and maintenance.
• Use aggregated metrics to refine our processes, technologies, and methodologies.

Marketing & Business Development

• Send newsletters, case studies, event invitations, and product updates if you opt-in.
• Conduct market research and segmentation based on anonymized analytics.
• Serve targeted ads and retargeting campaigns to users who visit specific pages.

Security, Fraud Prevention & Legal Compliance

• Monitor for unauthorized access, data breaches, or fraud.
• Enforce our Terms of Service, intellectual property rights, and contractual obligations.
• Cooperate with law enforcement or judicial orders as required by applicable law.

Internal Operations & Administration

• Conduct financial audits, billing, and tax reporting.
• Analyze workforce allocation, quality metrics, and client satisfaction.

We do not sell, lease, or share your personal data with unaffiliated third parties for their own marketing purposes.

Essential Cookies:

Purpose:

Enable core functions: form submissions, security tokens.

Manageability:

Cannot be disabled; strictly necessary for site operation.

Analytics Cookies:

Purpose:

Track anonymous user behavior: page views, sessions, events.

Manageability:

Opt-out via browser settings or by installing standard opt-out extensions (e.g., Google Analytics Opt-out).

Preference Cookies:

Purpose:

Remember language, region, theme preferences.

Manageability:

Controlled via site settings or browser cookie manager.

Advertising Cookies:

Purpose:

Support ad targeting and performance measurement.

Manageability:

Opt-out via browser settings or industry opt-out portals (e.g., YourAdChoices).

5.1 Server-Side Tag Management

• How it works: When you request a page, our server notifies analytics or marketing partners via backend calls—no client-side cookie read/write occurs.
• Compliance: Because no browser cookies are involved, these tags respect your choice to block cookies.
• Limitation: Anonymous events cannot be linked to you until you provide identifying details (e.g., by submitting a form).

5.2 Do-Not-Track Signals

We honor browser Do-Not-Track signals by disabling optional analytics and advertising tags when DNT is active.

6.1 Web Analytics:

We leverage reputable platforms—Google Analytics, Microsoft Clarity, and Hotjar—to understand visitor behavior and optimize our site. All data is processed under the platforms’ privacy policies and aggregated before analysis.

6.2 CI/CD Tools:

Internally, we use third-party Continuous Integration/Continuous Deployment services such as Jenkins, GitLab CI, and GitHub Actions to automate our software development processes. These platforms process code commits, test results, and deployment logs, and they adhere to their own privacy and security standards.

To stay top-of-mind, we partner with networks such as Google Ads, LinkedIn Ads, and Facebook Business Manager to display our promotional materials. This uses cookie-based retargeting:

• Criteria: You visited specific pages (e.g., Services, Pricing).
• Opt-out: Adjust ad-settings on Google, LinkedIn, or through your browser’s privacy preferences.

Our website may link to partners, social channels, or resources we do not control. We are not responsible for the privacy or security practices of those external sites—please review their policies before sharing personal information.

Our services and website are intended for professionals and businesses aged 18 or older. We do not knowingly collect personal data from minors under 18. If you believe a minor’s data has been submitted, please contact us, and we will promptly remove it.

10.1 Cross-Border Transfers

Your personal data may be processed in the U.S., Pakistan, or other jurisdictions where our company or service providers operate. In all cases, we implement appropriate safeguards:

• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules (BCRs)
• Equivalent protections under applicable data-transfer frameworks

10.2 When We Disclose Your Data

We share personal data only under specific circumstances:

With Our Pakistan Development Center:

Our in-house teams follow the same confidentiality, security, and data-protection standards as our U.S. operations.

Service Providers & Subprocessors:

We engage third parties (hosting, email marketing, CRM, analytics, security monitoring, CI/CD) under binding agreements that require them to protect your data and use it only for contracted services.

Legal Obligations & Protection of Rights:

We may disclose data to comply with laws, respond to court orders, protect us or our clients from fraud or harm, or in connection with legal claims.

Business Transactions:

In the event of a merger, acquisition, financing, or sale of assets, personal data may be transferred to the acquiring entity under the same privacy commitments.

11.1 European Union Residents (GDPR):

Under the General Data Protection Regulation, you have the right to:

• Access your personal data and confirm its processing
• Correct inaccurate or incomplete data
• Delete data (the “right to be forgotten”) when no longer necessary
• Restrict or object to certain processing activities
• Data portability to receive your data in a structured, machine-readable format
• Withdraw consent at any time (where processing is based on consent)

Submit GDPR requests to privacy@coderswire.com. We will respond within 30 days.

11.2 California Residents (CCPA & CalOPPA):

Under the California Consumer Privacy Act and California Online Privacy Protection Act, you may:

• Know what categories of personal data we collect and why
• Request deletion of your personal data
• Opt-out of any data “sale” (we do not sell personal data)
• Non-discrimination for exercising your rights

Email privacy@coderswire.com for California privacy requests. We will reply within 45 days.

11.3 Other Jurisdictions

Depending on your local data-protection laws, you may have additional rights (e.g., Brazil’s LGPD, Canada’s PIPEDA). Contact us for details.

12.1 Security Measures

We employ multiple layers of security controls to protect your data:

• Encryption in transit (TLS/SSL) and at rest (AES-256)
• Access controls and role-based permissions
• Network firewalls and intrusion-detection systems
• Regular security audits, vulnerability scanning, and penetration testing
• Incident response plans to address any data-breach scenarios

12.2 Data Retention

We keep personal data only as long as needed for the purposes below. Once it’s no longer required, we securely delete or irreversibly anonymize it:

Service Delivery

Retaining project files, support tickets, and client communications to provide continuous maintenance, troubleshooting, and feature enhancements.

Regulatory & Compliance

Preserving records to satisfy accounting, tax, and industry-specific legal requirements.

Dispute Resolution & Audit

Holding onto information necessary to investigate or defend against any potential claims, and to support internal reviews and external audits.

Note: Retention periods can differ by data type and legal jurisdiction. If you’d like details on how long we retain a particular category of data, please reach out at privacy@coderswire.com.

Holding onto information necessary to investigate or defend against any potential claims, and to support internal reviews and external audits.

Note: Retention periods can differ by data type and legal jurisdiction. If you’d like details on how long we retain a particular category of data, please reach out at privacy@coderswire.com.

If you have questions, concerns, or wish to exercise your data-subject rights, please contact:

Data Protection Officer

CodersWire, Inc.

privacy@coderswire.com

For urgent matters or escalations, you may also write to our corporate headquarters.

Thank you for trusting CodersWire with your personal information. We are dedicated to safeguarding your privacy and leveraging your data responsibly to drive innovation and deliver exceptional software services.